BECAUSE A RIDE CAN CHANGE EVERYTHING.
Leading the Way in Compassionate Mental Health Transportation
Mental health crises don’t belong in handcuffs.
RIDECARE began with a simple but powerful mission: to replace trauma with compassion during psychiatric emergencies. For years, individuals in crisis were transported by law enforcement, often in handcuffs and patrol cars. This approach unintentionally caused harm and discouraged people from seeking help.
That’s where RIDECARE stepped in.
In partnership with the Oklahoma Department of Mental Health and Substance Abuse Services, we launched one of the nation’s first alternative transportation systems for
mental health and behavioral health crises. Our unmarked vehicles, operated by specially trained professionals, provide safe, calm, and person-centered transport to treatment facilities without adding trauma to an already difficult experience.
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And it is making a real difference.
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What started in Oklahoma is now expanding quickly. We currently serve communities across southern Kansas, parts of Arkansas, Missouri, Colorado, and Nebraska, and Texas, and we recently opened a new satellite shop in Houma, Louisiana. States across the region are recognizing the urgent need for trauma-informed transportation, and RIDECARE is ready to meet that need, one community at a time.
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Because when we treat people with dignity, we change the outcome.
Why It Matters
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Less Trauma: Removing handcuffs and police cars from the experience helps preserve the dignity of those in crisis.
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More Access: People are more likely to seek help when they know they’ll be treated with compassion.
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Real Progress: Law enforcement agencies across Oklahoma are supporting this shift, recognizing that compassionate care, not criminalization, is the path to healing.
Our Values
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Dignity First
​​Every person deserves respect, especially during their most vulnerable moments. -
Safety with Compassion
Our drivers are trained to provide secure transportation while offering calm, supportive care. -
Partnership for Change
We work closely with state agencies, law enforcement, and healthcare providers to strengthen mental health response. -
Innovate for Impact
We are transforming more than transportation. We are helping shape a better, more humane treatment experience.
Connected From Request to Arrival
Every RIDECARE transportation request is supported by trained professionals, 24/7 dispatch operations, and Echo One, our healthcare access platform.
Echo One helps authorized partners submit transportation requests, communicate important information, coordinate available resources, and maintain visibility throughout the transportation process. RIDECARE’s dispatch and transportation teams then use that information to assign the appropriate resources and safely connect riders to care.
By bringing transportation requests, communication, dispatch, and operational information into one coordinated system, RIDECARE and Echo One help reduce fragmentation and support a more reliable transportation experience.
Our Services at a Glance
Dispatch
24/7/365
Dispatchers are available to support anytime, day or night.
Our
Fleet
A well-maintained fleet of sedans and vans ensures safe, comfortable rides.
Specially Trained Drivers
Compassionate, professionally trained drivers equipped for any situation.
6 Step
Process
Our submission process allows facilities to submit requests with ease.