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Expanding Access to Care Across
New Mexico

RIDECARE is expanding services into New Mexico as part of our continued commitment to improving access to behavioral health and substance use treatment. As a Medicaid-credentialed transportation provider for qualifying mental health and substance use diagnoses, RIDECARE helps remove transportation barriers that often delay or prevent individuals from receiving care.

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Our expansion focuses on strengthening systems of care across New Mexico, with particular attention to rural and underserved communities where reliable transportation is limited. RIDECARE partners with behavioral health agencies, healthcare providers, and public safety organizations to deliver trauma-informed transportation that supports continuity of care and protects system capacity.

Why Choose
RIDECARE

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INDUSTRY LEADERS

With a proven track record, RIDECARE sets the standard for secure, compliant mental health transportation.

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TAILORED SOLUTIONS

We understand the unique needs of agencies, and we offer personalized transportation plans to meet your goals.

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SAFETY

FIRST

Our drivers are highly trained to handle sensitive situations with professionalism and discretion.

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LOCAL

EXPERTISE

We understand the unique needs of our communities and work to foster trust and collaboration.

Behavioral & Mental Health
Agencies

RIDECARE provides New Mexico treatment providers with dependable, trauma-informed transportation solutions that support clinical teams and preserve client dignity. As a Medicaid-credentialed provider for qualifying diagnoses, RIDECARE enables agencies to connect individuals to essential services without transportation-related delays.

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Our professionally trained drivers transport individuals safely between hospitals, crisis centers, residential programs, outpatient services, and community-based care settings. We operate as an extension of your care team by prioritizing safety, de-escalation, clear communication, and predictable response times. For rural providers, RIDECARE serves as a critical link that helps close access gaps and supports timely treatment engagement.

Hope
Highlights :
  • Medicaid-credentialed transportation for qualifying mental health and substance use diagnoses

  • Trauma-informed service that reduces staff burden and supports continuity of care

  • Expanded access to treatment for rural and underserved communities

Police
Highlights :
  • Reduces officer time spent on non-emergency behavioral health transports

  • Improves response availability and operational readiness

  • Supports coordinated, system-wide crisis response

Law Enforcement
Agencies

RIDECARE supports New Mexico law enforcement agencies with safety-focused behavioral health transportation that reduces officer involvement in non-emergency transports and strengthens operational efficiency. Our trained transport specialists provide secure movement of individuals experiencing mental health or substance use crises, allowing officers to return to patrol while maintaining public safety coverage.

 

RIDECARE coordinates directly with hospitals, crisis stabilization units, detention facilities, and community providers to ensure smooth transitions, clear communication, and professional handling of every transport. By serving as a dedicated behavioral health transportation partner, RIDECARE helps agencies manage increasing behavioral health-related calls while supporting safer outcomes for individuals and communities.

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Supporting Rural
New Mexico Communities

Transportation should not determine whether someone receives care. RIDECARE is committed to expanding behavioral health access across rural New Mexico by providing reliable transportation options that connect individuals to treatment, services, and recovery resources.

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Below are additional resources in your area that if you are in need, or know someone that is, may be of some use. 

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